To improve the medical risk prevention and control system and promote the in-depth integration of medical insurance services and dispute mediation, on January 22, MedInsure's management team was invited to conduct a special exchange at the Kaifeng Medical Dispute People's Mediation Committee (hereinafter referred to as "Kaifeng Medical Mediation Committee"). The two parties held in-depth discussions on core topics such as the implementation of medical risk witness services and the advancement of surgical insurance. The Kaifeng Medical Mediation Committee fully recognized MedInsure's service model, and the two parties reached a consensus on cooperation, injecting new impetus into building a harmonious doctor-patient relationship.
At the exchange meeting, the MedInsure team detailed the model, practical achievements and core value of its medical risk witness services. Combining typical cases, they shared practical experience of third-party witnesses in standardizing doctor-patient communication, preserving diagnosis and treatment evidence, and resolving conflicts in advance. Its advantages as a neutral force in balancing the rights and interests of doctors and patients and improving service transparency have attracted the attention and recognition of the Kaifeng Medical Mediation Committee.
Relevant person in charge of the Kaifeng Medical Mediation Committee elaborated on the pain points of regional medical risk prevention and control and the demand for diversified prevention and control methods based on the actual situation of local mediation work. They clearly recognized the practical value of medical risk witness services — which can not only resolve risks in advance, but also provide solid evidence support for dispute mediation, playing an important role in improving the efficiency of dispute handling and safeguarding the legitimate rights and interests of both doctors and patients.
The two parties simultaneously focused on the implementation of surgical insurance services for discussions. Based on local medical characteristics, the Kaifeng Medical Mediation Committee expressed recognition for MedInsure's product adaptation ideas and service optimization directions, and the two parties exchanged specific opinions on key links such as clause optimization, claims process simplification, and post-surgical security enhancement. The MedInsure team stated that it will refine the plan based on local needs to strengthen the medical risk protection barrier.
The Kaifeng Medical Mediation Committee spoke highly of the achievements of this exchange and the prospects of cooperation between the two parties. Both parties agreed to take this exchange as an opportunity to establish a regular cooperation mechanism, promote the effective implementation of the two services in Kaifeng, and build a harmonious doctor-patient ecology by relying on MedInsure's professional advantages and the Kaifeng Medical Mediation Committee's resource accumulation.